How To Make IT Support in Costa Mesa Work Best for You

How To Make IT Support in Costa Mesa Work Best for You

If you have decided to hire the services of a company providing IT Support in Costa Mesa, you must realize that you are making an investment that would pay off nicely if you just put some effort into it. No matter how good the outsourcing provider is, it’s your responsibility to guide them and keep an eye on them to ensure that you are getting the support you deserve and paid for. Here is a list of a few tactics that will help you to ensure that IT Support in Costa Mesa is working bets for you.

  • Communicate Your Goals: The first thing you need to do after hiring an outsourcing partner is to communicate what you expect from them. If you want monthly upgrades or quarterly IT audits, you need to communicate that rather than expecting the service provider to read your mind.
  • Create a Strategic Plan: It is also advised that you have a meeting with the key people of the service provider and create a strategic plan on when and how the IT services would be delivered to you. By taking this step you are doing yourself a favor as you will just need to ensure that the plan is followed.
  • Read the Reports: A good provider of IT Support in Costa Mesa would ensure that you are sent regular reports of the work that was done for you and how successful it was. You should make the time to see whether the reports are genuine or not. You should also ensure that there is an improvement in the results like the time taken to resolve the same IT glitch is reduced over time.
  • Talk About Finances: When you are spending money to recruit a service provider, you should always expect a good return. See where your money is going and stop the wastage. For instance: If an old server is taking up the time of the IT support providers, maybe you need to buy a new server. It is also wise to keep an eye on invoices to detect any and all hidden costs.
  • Keep Communication Open: You should also remember to keep the communication lines open at all times so that if crucial decisions need to be made by IT Support in Costa Mesa, the service provider can consult you on that. For instance, if a printer needs to be replaced that would cost you extra money, you should be reachable to take a decision on whether you can afford the cost or not.
  • Involve Key People: Finally, you should remember to involve the finances and the top managerial employees on what you are paying for IT Support in Costa Mesa and what services you are getting. They might help you to make the most out of the investment by highlighting areas you are not focusing on.

For example: If the service provider is offering free training for your staff and you are not availing it yet, your managers would point out that availing it is a good idea.  

Tags: IT Support in Costa Mesa

Why Hire an IT Consulting Firm for Network Assessment?

Why Hire an IT Consulting Firm for Network Assessment?

If you wish to expand and grow your business, you need to ensure that your information technology infrastructure is able to keep up. Hiring an IT Consulting firm can be the perfect solution for growing your IT infrastructure because you don’t need to hire someone internally and just hire someone from outside for the time span you need. It saves a lot of time and money.  One thing that you might want the IT consulting expert to do is to ensure that the expert initiates a full network assessment as it’s the first step towards boosting the IT infrastructure as per expanding business needs.

What is a Network Assessment?

A network assessment is a full review of the entire state of an IT infrastructure. An IT Consulting expert in Orange County will visit you and will review the IT setup of your organization from top to bottom. The review will touch upon every single part of IT that relates to your organization. Everything from performance to security, processes to efficiency levels and even functional abilities would be reviewed in a precise manner.

The expert would also recommend the key changes you need to make if you wish to expand the IT infrastructure in line with the business growth. Maybe you need many changes, maybe you need a few tweaks, it depends on how much you invested while setting it up the first time and how much do you expect it to change now.

Network Assessments are Good for Business

It is not mandatory that you get a network assessment done only when you are thinking of expanding the business. In fact, you should make it a routine activity and get it done after every two or three years. Why? Because if you don’t, you may keep using outdated technologies and it can lead to operational inefficiencies.

Having an IT Consulting expert review the current infrastructure will let you know about the key areas of improvement. For instance, If your organization has not switched to the cloud yet because you didn’t know of the benefits of this step, it’s high time for you to do it after the consultant recommends it.

So, a network assessment is a way for you to improve your IT capabilities and boost them further. If you want, you can retain the IT Consulting expert to keep the IT infrastructure up to date while you get to concentrate on managing your business.

 

Tags: IT Consultation, IT Consulting Services, IT consulting services in the USA

Top Benefits of Pay-As-You-Go Tech Support in Orange County

Top Benefits of Pay-As-You-Go Tech Support in Orange County

While seeking tech support services, you may not want to throw in a lot of money at once. If so, you should choose pay-as-you-go tech support in Orange County. This option would allow you to outsource some of the most critical IT operations so that you don’t have to deal with them. Instead, you can spend the time in focusing on other business processes. When you select this option, an agency like TechHeights would take over the task of tech support that would be agreed upon in the scope of work.

Though there are many benefits of selecting the pay-as-you-go tech support in Orange County, the key benefits of making this decision are listed right here.

  • Technology Access

When you select a good service provider, you will get access to leading technology and equipment that would lead to delivery of top class services. The company would regularly update the computers, networks, data services, and the skills of its employees without charging you any money.

  • Lower Payments

In case you opt for this option, you will get to pay for only the expenses that are absolutely necessary and you won’t need to pay for any service that you don’t avail. This will maximize your cost savings and make you feel wonderful.

  • Customized Plans

The company offering the pay-as-you-go tech support in Orange County would also ensure that the services are completely flexible so that you can get all your IT needs to be fulfilled as per your terms. You remain in control, forever.

  • Seasoned Professionals

Most of the good outsourcing companies will give you expert advice shared by IT experts who can help your business and take it to the next levels. You also have the option of hiring an on-site resource that will solve all IT issues once and for all. Always remember that hiring a seasoned professional for a few months from the IT services provider is far cheaper than hiring someone and training them or retaining a seasoned professional for long.

  • Better Response Time

Almost every company that offers this service would want to retain you as a long term client. As a result, you will be able to benefit from better response time. To ensure faster response time, you should make sure that the company has some SLA in place and remember to go over the same before you pay for the service.

  • No Obligations

There will also be no obligation on your behalf to continue when you select pay-as-you-go tech support. You can end the contract if even there is even a slight mistake made by the service provider without feeling any guilt.

Tags: Tech Support, Tech Support in Orange County

The need of IT consulting services in the USA

The need of IT consulting services in the USA

When we envision a business idea we always keep in mind the things that would matter to us the most. It can be the product we are selling, the need of the customer we are trying to fulfill or the revenues we generate to keep afloat. Young entrepreneurs will face this and experienced businessmen know this that after a point of time we all need external help to ensure the growth and development of the company. This comes in the form of partnerships, tie-ups, and outsourcing. One such service that companies usually outsource is IT. IT consulting services in the US have seen a huge increase in the past decade. This increase can be attributed to the following needs that the services fulfill.

  1. IT services are the best for making your operations for the ever growing demand and customer base smooth and working at all times. Handling your company’s day to day activities gets a lot easier with information technology.
  2. These services also provide network security to ensure that all your confidential data, files, customer information, partner and management data remain safe and out of the hands of someone else looking for it.
  3. Cloud services are another set of solutions provided by these consultancy firms which help you generate a backup for all your data and help you run your operations without any problem.
  4. These firms understand the problem and at times provide end to end solutions. This means they strategize, develop, implement, maintain and support you to run these solutions in your business models smoothly.

It consultancy firms across the US provides staff, services for a particular module or project. If needed these firms also take charge of the complete IT department responsible for running the operations to keep your hands free and mind to focus on other major decisions of a company. TechHeights has an experience of 10 years in providing integrated IT solutions to our clients’ business needs. We are a one stop for all your IT needs and provide cloud services, network security, server and workstation management, maintenance services and 24X7 support to encompass all your needs.

Tags: IT Consultation, IT consulting services in the USA, Techheights IT Consulting in the USA.

Tech Support in Orange County with Certified Professionals | TechHeights

Tech Support in Orange County with Certified Professionals | TechHeights

Imagine you are running a successful business, clients keep coming in and you have a lot of work to do but your IT system crashes or hangs over and over again. Won’t you feel frustrated? Won’t you ask yourself why didn’t you set aside some money to pay for quality tech support in Orange County? If so, it’s time to save yourself from such an annoying situation and hire tech support in Orange County so your business can run smoothly for long without any IT glitches. Here are a few reasons why hiring tech support in Orange County by trusting a company like TechHeights is a smart move.

Same Day Service

When you retain a tech support service provider, you will not have to waste time in hunting up an expert and then wait for the expert to come in and solve the problem. The experts will be at your beck and call. In most cases, you will get the same day service and the issue might be resolved in a few minutes.

Stretching Your Dollars

If you hire a trustworthy, reliable and ethical company for tech support in Orange County where clients are always given the first priority, you will get to save a few bucks. The company people will know of cheap & reliable ways of fixing your IT issues and they will not offer overpriced solutions that may ruin your budget.

Cost-Effective Solutions

A team of IT experts would also offer multiple packages and you will have the power to pick the one that suits you best. Thanks to these package options, you will pay for only the services you really need and you won’t pay for a service you don’t need or want.

Size Doesn’t Matter

While seeking tech support in Orange County, you should hire a firm that has a lot of experience and relevant certifications. It will ensure that they have the capacity to solve a problem of any magnitude in a flawless manner. A good company offering these services would also be happy to pay you a visit regarding simplest problems without making a fuss about it.

Business Enhancement

Finally, when you opt for the right kind of tech support in Orange County, you will get some invaluable advice from the IT professionals on how you can enhance your IT Infrastructure to meet the current and future needs of your end-users and the clients. There will usually be no pressure to enhance the technologies but if you follow some of the suggestions, your business will be future-ready.

Tags: Tech Support, techheights

Top Ways to Protect Yourself from Ransomware Like WannaCry

Top Ways to Protect Yourself from Ransomware Like WannaCry

WannaCry, this ransomware has made the headlines recently because it has targeted organizations and individuals from about 100 nations. Before you learn about the top ways to protect yourself from it, you should know what a Ransomware is? It is a sinister type of malware which prevents or limits users from accessing their data usually by encrypting their files. It is typically sent via emails or drive-by-download attacks on compromised websites. Once a device is infected, there is no way of removing or fixing it. Paying a ransom and hoping to get a restore key or restoring a backup are the only ways available to you.

How Can TechHeights Help?

For the Managed Services customers, TechHeights will maintain existing systems to comply with the below mentioned suggestions and make recommendations whenever it’s necessary.

For clients who seek Monthly IT Support and IT Management services, we will ensure that the perimeter and endpoint devices are protected.

For customers who hire TechHeights for an IT projects or for potentially new customers, TechHeights will conduct a review of your system to access your IT security and implement strategies that offer the best protection from the evolving cyber threats.

How to protect yourself?

There is no single method of protecting your endpoint devices and servers, you need to opt for better security measures, backup strategy, recovery capabilities and change system settings to resist the attack or get your data back if you are victimized.

These important IT security measures can go a long way

  • You should apply critical software patches immediately after they are released as vulnerability exploits are preferred route of arrival for some ransomware
  • Lock down the user privileges
  • Get rid of default local admin account.
  • Use a current antivirus program and make sure virus definitions are up to date
  • Block all the end users from getting the power to execute any malware
  • System Admins should create and apply strong Anti-Virus and Spyware protection policy
  • Opt for showing hidden file extensions. Do not trust extensions like .PDF.EXE and re-enable the ability to see the full file-extension to highlight suspicious files.
  • Configure the email scanner to filter files by extension, you can deny emails sent that have two extensions or are sent with “.EXE” files
  • Use Volume Shadow protect on the Windows servers
  • Do backups of all important files regularly and test their reliability
  • Remove the mapped drive if it’s not needed
  • Limit the user rights to files and directories throughout the environment to reduce the surface area of an attack

Things You Can Do Easily

  • Organize user-awareness training
  • Download an email attachment only if it’s from a trusted source
  • Keep the desktop and server firewalls ON
  • Bookmark all the websites you trust and access them via bookmarks only

Take Help of Technology

  • Use advanced systems for email protection such as email anti-virus, anti-spam, malware scanning, etc.
  • Implement next generation firewalls with built-in IDS and IDF capabilities
  • Use URL Filtering, IPS and Malware Protection
  • Migrate to Microsoft Office 365 as it will let you get access to scores of security and protection systems that are always focused on keeping email safe

If you need help with anything, don’t forget to contact TechHeights, your trusted partner in business IT security that never fails!!

Tags: IT security, Ransomware, techheights, Virus Attack, wannacry